Whether it is a new CRM like Salesforce or an intranet solution like Microsoft SharePoint, new business applications are often met with reluctance. Although the tool was selected with care, employees might be set off by an unfamiliar interface, uncertainty about how the tool works, or are too busy to get used to the new way of working. How can organizations improve user adoption?
What is in it for them?
As with all organizational changes, employees might be too busy or unfamiliar with the new tool to see the benefits. When the benefits are not clear, user adoption rates will stagger.
Strengthen your
user adoption strategy
Roll out your user adoption strategy to everyone, from executives to frontline-, and even hard-to-reach non-desk employees. Align the entire organization and make everyone acquainted with the new business application.
Promote why
they should use it
Different departments and branches might use the same tool for different reasons. Use powerful targeting options to provide each employee with tailored content. Don’t just tell them why the company uses this new tool; tell them what is in it for them specifically.
Employee Communication Quick Scan
Complete our quick 2-minute assessment to receive a personalized recommendation report tailored to your specific challenges.
Get advanced
insights
Use powerful features like attentions boosters, pulse surveys, polls, and push notifications to make sure employees are aware of new tools, and measure how they feel about using them.
Distribute content
automatically
Popular tools like Microsoft SharePoint, Power BI, and Teams integrate seamlessly with Netpresenter, making your content widely available for all employees. You don’t have to wait until they actively start using your new tool. Now you can bring the content to them!
A guaranteed
high adoption rate
Rolling out and improving the adoption rate of one new tool is already a handful. Don’t worry; Netpresenter runs on the hardware your employees already use daily, like smartphones, pcs, and digital signage screens. Employees don’t have to do anything. Just sit back and enjoy a better way of internal communication!
Some of our valued customers
Customer Story
Janssen-Cilag increased the usage of Microsoft SharePoint
Janssen-Cilag, part of the healthcare giant Johnson & Johnson, implemented Microsoft SharePoint as their new, international, and multilingual intranet. Thanks to Netpresenter, everyone now reads news published on SharePoint. Employees instantaneously read relevant news in their language.
We’re Awarded in
Employee Communications
Netpresenter is awarded in Employee Communications Software on G2. We are extremely proud of this recognition from our users.
Some questions
already answered
Looking for more information? We’ve collected answers to the most frequently asked questions below. If your question is not listed, feel free to reach out – we’re happy to help!
What is user adoption?
User adoption is the process of becoming familiar with a product or service and deciding to keep using it. Users will usually only adopt a product if it helps them make their work easier.
How do you boost user adoption?
Boosting user adoption can be done by creating onboarding, training, and continued development strategies. Discover five tips to give your SharePoint user adoption a boost.