Innovative
communication pioneers

Netpresenter is HIPAA compliant because it supports secure, role-based internal communication without storing or processing Protected Health Information (PHI). The platform includes end-to-end encryption, access controls via Active Directory, and detailed audit logs to ensure only authorized staff can access messages. Its ISO 27001:2022-certified infrastructure adds an extra layer of security, aligning with HIPAA’s technical safeguards.

We follow secure coding practices to ensure our software is safe, reliable, and resilient against common security threats. By writing clean, well-structured code and regularly reviewing it for vulnerabilities, we significantly reduce the risk of security issues. Our development approach is based on widely accepted standards and is designed to protect the data and privacy of everyone who uses our technology.

Security is embedded into our company culture, operations, and workflows. We are ISO 27001:2022 certified, which means we follow a strict, audited framework for information security management across all departments. This includes clear security policies, regular staff training, controlled access to sensitive data, documented procedures for risk management, and continuous internal and external audits. Every employee is trained to handle data responsibly, ensuring that security is a shared responsibility across the entire organization.

We perform regular automated backups of all critical systems and data. These backups are encrypted and stored securely in a redundant location to ensure data integrity, availability, and fast recovery in the event of an incident.

Of course. Our team is happy to assist with your organization’s security reviews, including completing questionnaires and providing documentation on our certifications, policies, and controls. You are welcome to send us your security questionnaire or relevant documents directly, or we can schedule a call to discuss your requirements in more detail.

Yes. Netpresenter maintains a strong security posture through regular internal audits, automated vulnerability scans, and continuous review of security controls to address evolving threats and align with industry best practices. To further ensure platform security, we engage independent, certified external agencies to conduct penetration tests. These are performed after major changes or at least once every three years.

Access to customer data is strictly limited to authorized personnel who require it for support or maintenance purposes. All access is logged, monitored, and governed by role-based access controls in accordance with ISO 27001:2022 policies.

By default, Netpresenter hosts data in Western Europe (Germany) to meet strict EU data protection standards. For dedicated environments, we offer flexible hosting options in other regions, such as the United States, upon request.

All data is encrypted both in transit and at rest. We apply industry-leading encryption standards and continuously follow current best practices to ensure that sensitive information remains fully protected at all times.

Yes. Netpresenter is ISO 27001:2022 certified, meaning we meet the international standard for information security management. This certification confirms that our processes, systems, and policies are designed to protect sensitive data and manage security risks effectively.