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Employee satisfaction up 33 percent thanks to ‘on screen’ communication

In 2007, The George Washington University Hospital (GWUH) selected Netpresenter to communicate with its staff, physicians, visitors and patients. The latest hospital and healthcare news is now broadcasted on all 2,000 work stations, as well as on large screens in the elevator bays, main lobby, and physician lounges.

GWUH targets its different audiences – nursing staff, physicians, visitors and patients – with specific messages. “The large flat screens in the lobby are used for broadcasting a word of welcome to the visitors and opening hours of the gift shop and cafeteria, while the monitors in our public sites bring more marketing-focused content to the attention of visitors and patients”, explains Tegethoff.

Challenge

Hospital required a more consistent method of communication to reach all staff with internal news, changes and updates.

Solution

Netpresenter selected as centralized method to communicate with all staff, patients and visitors. The latest hospital and healthcare news is now broadcasted on all 2,000 work stations and on a large screens in both public and restricted areas.

Benefits

Employee satisfaction with hospital communications increased by 33 percent within the first three months of using Netpresenter.

‘I don’t know how we would have managed the inaugural rush without Netpresenter’

Gretchen Tegethoff CIO at the George Washington University Hospital

About the George Washington University Hospital

The George Washington University Hospital is a multi-disciplinary, tertiary care hospital, offering many diverse services all in one central location. A century-long tradition of providing medical care in a comfortable and convenient environment means peace of mind for the thousands of patients that are cared for by the doctors and nurses at the hospital each year.

http://www.gwhospital.com

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Customer

the George Washington University Hospital

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Industry

Healthcare

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Number of employees

1.001 - 5.000