In an era of increasingly sophisticated digital threats and growing demands for data protection, security is more important than ever. Organizations need the certainty that they are working with trusted partners who meet internationally recognized security standards and take information protection seriously at every level.
Your security is our
main priority
As your security is our priority, we provide enterprise-grade protection at every level. Netpresenter is built with security by design, developed using secure coding principles, and aligned with internationally recognized standards. From data encryption to uptime guarantees and strict access controls, every aspect of our platform is engineered to keep your data secure, your systems reliable, and your organization compliant.
Netpresenter is
ISO 27001 certified
We are proud to hold ISO 27001 certification—the internationally recognized standard for information security management. This certification demonstrates that not only our platform, but also our company, people, and processes meet the highest standards for safeguarding sensitive data, managing risks, and ensuring business continuity. By complying with the rigorous requirements of ISO 27001, we provide your organization with the assurance that data security is deeply embedded in every aspect of how we operate.
Privacy by Design
and GDPR Compliant
At Netpresenter, privacy isn’t an afterthought. It’s a core principle that shapes our technology and processes. Our platform is developed according to the Privacy by Design principle, meaning that data protection is considered at every stage of the product lifecycle. We strictly adhere to the General Data Protection Regulation (GDPR) and ensure that all personal data is processed lawfully, transparently, and with purpose limitation. Data minimization, access control, and encryption are standard practices that help your organization meet its own privacy obligations.
Flexible and Secure
Data Hosting
We understand the importance of data location for our clients. That’s why we offer secure hosting options in both the EU and the US. By default, all data is hosted in Western Europe (Germany), ensuring full compliance with strict European data protection and sovereignty standards. For organizations that require US-based hosting, we offer the same high level of security and reliability in a dedicated environment. Whichever region you choose, your data is protected by enterprise-grade infrastructure and robust privacy controls.
Reliable Uptime for
seamless operations
For all Netpresenter cloud services, we guarantee a 99.9% uptime to ensure your platform is always accessible. This guarantee is backed by a robust and resilient infrastructure, designed to minimize downtime and maintain continuous performance. With proactive monitoring and secure cloud architecture, we provide your organization with a dependable communication solution you can trust.
Organizations that trust Netpresenter
Platform security features
you can count on
Enterprise-grade security
for your organization
We go above and beyond to deliver enterprise-grade security at every level, protecting your data, ensuring privacy, and supporting compliance.
Some questions
already answered
Looking for more information? We’ve collected answers to the most frequently asked questions below. If your question is not listed, feel free to reach out – we’re happy to help!
Does Netpresenter comply with recognized information security standards?
Yes. Netpresenter is ISO 27001 certified, meaning we meet the international standard for information security management. This certification confirms that our processes, systems, and policies are designed to protect sensitive data and manage security risks effectively.
How does Netpresenter ensure security across its organization?
Security is embedded into our company culture, operations, and workflows. We are ISO 27001 certified, which means we follow a strict, audited framework for information security management across all departments. This includes clear security policies, regular staff training, controlled access to sensitive data, documented procedures for risk management, and continuous internal and external audits. Every employee is trained to handle data responsibly, ensuring that security is a shared responsibility across the entire organization.
How do you ensure your software is protected against security threats?
We follow secure coding practices to ensure our software is safe, reliable, and resilient against common security threats. By writing clean, well-structured code and regularly reviewing it for vulnerabilities, we significantly reduce the risk of security issues. Our development approach is based on widely accepted standards and is designed to protect the data and privacy of everyone who uses our technology.
How do you handle system backups?
We perform regular automated backups of all critical systems and data. These backups are encrypted and stored securely in a redundant location to ensure data integrity, availability, and fast recovery in the event of an incident.
Is customer data encrypted?
All data is encrypted both in transit and at rest. We apply industry-leading encryption standards and continuously follow current best practices to ensure that sensitive information remains fully protected at all times.
Who has access to our data?
Access to customer data is strictly limited to authorized personnel who require it for support or maintenance purposes. All access is logged, monitored, and governed by role-based access controls in accordance with ISO 27001 policies.
Where is our data hosted, and can we choose the region?
By default, Netpresenter hosts data in Western Europe (Germany) to meet strict EU data protection standards. For dedicated environments, we offer flexible hosting options in other regions, such as the United States, upon request.
Does Netpresenter regularly test and audit its security?
Yes. Netpresenter maintains a strong security posture through regular internal audits, automated vulnerability scans, and continuous review of security controls to address evolving threats and align with industry best practices. To further ensure platform security, we engage independent, certified external agencies to conduct penetration tests. These are performed after major changes or at least once every three years.
Why is Netpresenter HIPAA compliant?
Netpresenter is HIPAA compliant because it supports secure, role-based internal communication without storing or processing Protected Health Information (PHI). The platform includes end-to-end encryption, access controls via Active Directory, and detailed audit logs to ensure only authorized staff can access messages. Its ISO 27001-certified infrastructure adds an extra layer of security, aligning with HIPAA’s technical safeguards.
Can you help us complete our security questionnaire or due diligence process?
Of course. Our team is happy to assist with your organization’s security reviews, including completing questionnaires and providing documentation on our certifications, policies, and controls. You are welcome to send us your security questionnaire or relevant documents directly, or we can schedule a call to discuss your requirements in more detail.