Netpresenter Security Overview

Netpresenter is a cloud-based communication platform designed with enterprise-grade security at its core. We prioritize data protection, platform reliability, and compliance with international standards.

Cloud Hosting & Infrastructure

  • Hosting Environment: Netpresenter is hosted on Microsoft Azure’s EU-based data centers, ensuring compliance with international security standards.
  • Compliance Certifications: Microsoft Azure complies with ISO/IEC 27001, SOC 2 Type 2, and GDPR requirements, providing a secure foundation for our services.
  • Data Encryption: All data is encrypted both in transit using TLS 1.2+ and at rest with AES-256 encryption.
  • High Availability: Our infrastructure is designed for high availability, featuring automated backups and robust disaster recovery mechanisms.

Platform & Application Security

  • Secure Development Practices: Our development processes align with OWASP guidelines, incorporating secure coding practices to mitigate vulnerabilities.
  • Regular Security Assessments: We conduct periodic vulnerability scans and engage third-party penetration testing to identify and address potential security issues.
  • Authentication Mechanisms:
    • Single Sign-On (SSO): Supports integration with identity providers for streamlined user authentication.
    • Multi-Factor Authentication (MFA): Adds an extra layer of security to user accounts.
  • Access Control: Implements role-based access control (RBAC) to manage user permissions effectively.

Data Protection & Compliance

  • GDPR Compliance: Netpresenter adheres to GDPR regulations, ensuring that personal data is processed lawfully, transparently, and for legitimate purposes.
  • Data Ownership: Customers retain ownership of their data, with clear policies outlining data handling and processing.
  • Data Retention & Deletion: Offers configurable data retention settings, allowing customers to define data lifecycle policies, including automated deletion schedules.
  • Audit Trails: Maintains comprehensive activity logs to support traceability and accountability.

Monitoring & Incident Response

  • 24/7 Monitoring: Our systems are continuously monitored to detect and respond to threats promptly.
  • Threat Detection: Employs automated tools to identify unusual activities and potential security incidents.
  • Incident Response Plan: A well-defined incident response procedure is in place, with escalation paths aligned with service level agreements (SLAs) to ensure timely resolution.

Certifications & Standards

  • ISO/IEC 27001:2022 Certified: Demonstrates our commitment to maintaining an effective Information Security Management System (ISMS).
  • Data Processing Agreements (DPA): Available to outline the responsibilities and obligations related to data processing activities.
  • Standard Contractual Clauses (SCCs): Supports international data transfers in compliance with EU regulations.

For more details or specific inquiries, please contact our technical support team at techsupport@netpresenter.com.