Logo Liberty

Solving the internal and external comms puzzle with Netpresenter

Liberty National Bank’s operations team was searching for internal communication channels that could reach all employees with immediate communication and alerts. The bank’s marketing team looked for digital communication solutions to inform customers in office lobbies. They found one platform that could do both: Netpresenter.

Netpresenter allows Liberty National Bank to reach all employees – whether they’re working at the office or remotely – with immediate and consistent communication. With text messages and screensavers, the bank can spread alerts with information that staff should be aware of at once. Employees are kept up to date on the latest news and are instructed on what to do in case of an alert.

Challenge

Liberty National Bank was looking for an addition to their intranet, as employees would only look at the intranet when they had a minute to spare. They needed a reliable communication channel to reach all employees with immediate communication and alerts. Additionally, the LBN marketing team wanted to implement digital communication in Liberty National Bank’s six offices.

Solution

Immediate communication and alerts are now published via screensavers on employees’ laptops and spread via text messages that go directly to employees’ mobile phones. Through large digital signage screens in Liberty National Bank’s office building lobbies, customers are informed.

Benefits

Employees are always up to date with important, immediate communication and information, as it meets them where they are: behind their desks or on their phones. Netpresenter allows Liberty National Bank to reach all employees – whether they are working at the office or remotely. Visitors are kept up to date with new campaigns, promotions, local news, and new products and services.

“Netpresenter can go out immediately to everybody, and that’s what we really love about it.”

Photo
Heather Cox Director of Marketing and PR at Liberty National Bank

About LNB

Liberty National Bank (LNB) provides personalized, high-quality services across six locations in central and northwest Ohio. LNB has been invested in its local community since 1893. The team strives to meet its customers’ financial needs and goals with modern banking tools and excellent customer service. Liberty National Bank is Member FDIC.

www.myliberty.bank

icon real estate action building star

Customer

Liberty National Bank

icon real estate message building

Industry

Corporate

icon multiple circle

Number of employees

70+