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A well-balanced mix of information: everyone engaged

As the only utility supplier at the Chemelot Chemical Plant Site in The Netherlands, USG Industrial Utilities is indispensable for the site’s operation. And in an organization as vital as USG, good internal communications are indispensable, too. To keep all employees up to date on the latest news and information, USG uses Netpresenter screensavers and digital signage screens.

USG turned their computers’ screensavers into real-time communication channels with Netpresenter’s Corporate Screensavers and uses Digital Signage to reach staff members and visitors. A well-balanced mix of nice-to-know and need-to-know information is constantly displayed via these channels. The result? More intranet traffic, well-informed visitors, and higher employee engagement.

Challenge

USG was looking for a reliable method to keep all employees, both factory workers and office workers, informed of the latest news and valuable information. Their internal communications should reach everyone with a healthy mix of need-to-know and nice-to-know information and practical information for visitors of their buildings. USG also wanted to reach more employees with important intranet news items.

Solution

USG has a well-balanced mix of need-to-know and nice-to-know messages in Netpresenter’s screensavers to keep office workers and remote workers informed. Digital signage screens keep factory workers and visitors up to date. Messages on these screens contain directions to the original item on the intranet to reach even more colleagues with intranet news items.

Benefits

Communication with employees and visitors is now easy, quick, and effective. All kinds of information and equal attention for all colleagues make everyone feel engaged, improving employee engagement levels. Redirections to USG’s intranet have increased intranet traffic, and the mix of all these communication channels ensures the highest reach.

‘Our digital signage screens and screensavers help us to increase the number of visitors of our intranet’

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Helen Biermans Communications Officer at USG

About USG

Utility Support Group is responsible for utilities on the Chemelot Site in Geleen. In addition to gas, water, and electricity, these facilities mainly consist of steam, nitrogen, and (compressed and metered) air. USG supplies over fifty clients on the Chemelot Site. Their products and services are indispensable for the functioning of their client’s organizations.

https://www.usg.company

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Customer

Utility Support Group (USG)

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Industry

Industrial

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Number of employees

501 - 1.000