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Catholic Health and Netpresenter: one platform to solve multiple challenges

With screensavers, digital signage screens, and a smartphone app, Catholic Health can now better reach staff members—especially hospital staff who do not have organizational email—in a timely, aesthetically pleasing manner.

Marketing, communications, and IT departments generally all have their own challenges, as was the case for Catholic Health, based on Long Island, New York. However, these departments found solutions to their challenges in the same tool: Netpresenter.

Challenge

Reaching employees during system downtimes, elevating and streamlining communications. Standardizing messaging across the system as well as targetting entity-level messaging. Strengthening culture and engagement and generating enthusiasm for the launch of their new brand reveal.

Solution

Screensavers on employees’ laptops, digital signage screens in public spaces, and a smartphone app on employees’ smartphones. The ability to simultaneously publish a message on these three platforms—TV, PC, and app—gives Catholic Health a greater impact.

Benefits

A tool to communicate with users during system downtimes and upgrades. System-wide messaging is highly coordinated with a standard, branded look. Employees are kept engaged and enthusiastic, and the health system can now better reach staff members—especially hospital staff who do not have organizational email—in a timely, aesthetically pleasing manner.

‘Netpresenter is definitely a strategic product, because it gives us at IT a tool to communicate effectively with our users. That is making a huge difference for us.’

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Jim Murry Chief Information Officer at Catholic Health

About Catholic Health

Catholic Health is a leader in complex care, from minimally invasive solutions to robotic surgery. Catholic Health is an integrated health care system with deep roots in Long Island, known for their rich heritage, founded in faith, and serving the health care needs of their community for more than one hundred years.

www.chsli.org

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Customer

Catholic Health Services of Long Island

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Industry

Healthcare

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Number of employees

10,001+