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“MTS is becoming a serious issue. Employees are expected to be available 24/7, and immediately respond to emails, IM messages and the like. But this sometimes has a catastrophic impact on their productivity,” says Frank Hoen, CEO of Netpresenter. “By thoroughly reviewing the communication strategy and making some small adjustments, companies can benefit tremendously. When a fulltime employee can focus on work an hour more each day, he can get a month and a half work done more each year. And an hour a day is certainly not unrealistic when you know the average employee nowadays spends 12.5 to 25 percent of his time on email. And then I have not even taken other media into account yet.” 
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